Agreement Overview
Please read these Terms and Conditions (“Agreement”) thoroughly before using any products or services offered by BestResume.ai (“Company,” “we,” or “our”). By entering or interacting with our website, mobile application, or any related feature, you acknowledge that you have reviewed, understood, and agreed to comply with all provisions outlined in this Agreement.
This document overrides any prior arrangements unless expressly stated otherwise. If this Agreement is considered an offer, your acceptance is strictly confined to the terms described herein. If you do not agree with these Terms, you are not permitted to access or utilize our platform or services in any manner. Continued use of our Services constitutes your full and unconditional consent to be bound by these Terms. If any portion of this Agreement is unacceptable to you, please stop using our website or mobile app immediately.
About Our Company
Online Writing and Services sp. z.o.o. (Company No. 5213860232) operates under the registered address 37 Domaniewska str., lok. 2.43, Warsaw, Poland, 02-672. We are the official owner and administrator of the website BestResume.ai, which provides advanced AI-driven solutions.
BestResume.ai is an innovative platform built to assist users with intelligent resume and content generation powered by artificial intelligence. Our tools enable users to craft professional resumes, cover letters, and related materials effortlessly. Through a flexible pay-as-you-go model, we make our services accessible to individuals, professionals, and enterprises worldwide. We value honesty, creativity, and convenience—offering top-quality, customizable AI tools that enhance productivity and eliminate hidden fees.
Governing Laws and Jurisdiction
Our business relationship with you is established under a lawful agreement. Since Online Writing and Services sp. z.o.o. is registered in Poland, this Agreement shall be governed by and interpreted according to Polish law, in harmony with applicable EU legislation. These laws form the legal basis for our Terms and Conditions and apply to all interactions and potential disputes, regardless of your country of residence.
Dispute Resolution
In the event that disagreements cannot be resolved amicably, both parties agree that any legal proceedings or claims will fall under the exclusive jurisdiction of Polish courts. All disputes arising out of or relating to our Services must be initiated and resolved in Poland.
Access from Outside Poland
Our platform is available globally. However, if you access our Services from another country, you are solely responsible for ensuring that your actions comply with the local laws of your jurisdiction, while also being subject to Polish regulations under which our Services operate.
Eligibility Criteria
Age Restriction
We strictly prohibit the registration or use of our Services by individuals under the age of 13. We do not intentionally gather or store personal data from minors. If you are below 13 years of age, you must not access our website, create an account, or provide any personal details such as your name, address, or contact information. Should we learn that a minor has submitted personal data without verified parental consent, such information will be promptly deleted. If you suspect that a child under 13 has shared information with us, please contact us immediately.
By creating an account, you confirm that: (i) you are of legal age to form a binding contract and are not restricted from using our Services under applicable law; (ii) the information you submit during registration is accurate and complete; and (iii) you will maintain the accuracy of your account details.
You also affirm that your use of our Services is lawful within your country or region. Access is strictly prohibited where our Services are banned or restricted by law.
Scope of License
Provided that you fully comply with these Terms, BestResume.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use and access the website and related features on an “as is” and “as available” basis. This license is subject to all limitations outlined within this Agreement.
User Obligations
As a registered or guest user of BestResume.ai, you are solely accountable for the data, files, and materials you upload, publish, or transmit through our platform. BestResume.ai reserves the unrestricted right to remove content, restrict access, or take any necessary action if, in its judgment, your activities violate these Terms, applicable laws, or internal platform standards.
You agree not to engage in any behavior or activity while using our Services that:
Prohibited Content
Uploads, posts, or distributes material that:
- • Infringes upon copyrights, trademarks, or proprietary interests
- • Contains viruses, malicious code, or harmful software
- • Violates privacy or compromises user security
- • Involves unauthorized advertisements, promotions, or solicitations such as spam, pyramid schemes, or chain letters
- • Includes material that is illegal, hateful, defamatory, explicit, abusive, or otherwise inappropriate
- • Is judged by BestResume.ai to be unsuitable or that interferes with other users' safe enjoyment of the Service
System Integrity
Disrupts or damages the operation of the platform, its servers, or associated networks, or ignores relevant technical standards and security protocols
Legal Compliance
Contravenes any local, national, or international law or regulation
Data Collection
Gathers or stores data from other users without their explicit consent, including for the purpose of sending unsolicited communication
Illegal Activities
Encourages or depicts unlawful acts, including instructions on performing criminal activities
Unauthorized Access
Attempts to gain unauthorized entry into data, systems, or resources not designated for public access
Intended Use
The website and its features are designed strictly for your personal and internal business use. You agree not to reproduce, license, sell, distribute, publish, or otherwise exploit any element of the Website or Services – whether wholly or partially – for commercial gain or third-party benefit. Furthermore, you agree not to develop derivative works, modifications, or competing products using our Services without written authorization from BestResume.ai.
Modifications to Services and Platform
You acknowledge and accept that BestResume.ai holds the exclusive authority to modify, enhance, suspend, limit, or terminate any part of its Website or Services at any time, without prior notice or liability. Such changes may include, but are not limited to:
- • Restricting or discontinuing access to specific tools, features, or sections of the platform
- • Introducing new limitations, conditions, or subscription requirements
- • Adding, adjusting, or removing certain functionalities
- • Conducting performance improvements, software patches, bug fixes, or interface updates
- • Altering or redesigning any structural, visual, or operational elements of the platform
You are free to discontinue the use of the Services at your discretion and do not need to inform BestResume.ai before doing so. In cases where your account is deactivated, terminated, or suspended, you acknowledge that you may lose access to your stored data, personal settings, or uploaded materials.
Ownership of Intellectual Property
Platform Content, Software, and Branding
You acknowledge that all materials available on the Website or within the Services – including text, design, software, databases, images, and trademarks (collectively referred to as “Platform Content”) – are protected by copyright, trademark, and other intellectual property laws.
Unless expressly permitted by BestResume.ai, you may not reproduce, modify, reverse engineer, sell, or commercially exploit any portion of the Services or Platform Content. This includes activities such as automated data scraping, content harvesting, or algorithmic extraction of information. All intellectual property rights and underlying technology remain the sole property of BestResume.ai, its affiliates, or licensors. Any rights not explicitly granted in this Agreement are reserved.
External or Third-Party Content
BestResume.ai bears no responsibility for external or third-party materials accessible through the platform. This includes links, embedded resources, or user-generated submissions. We make no guarantees about the accuracy, legality, or safety of such content and disclaim all liability for any harm, loss, or damage arising from its use.
While BestResume.ai does not monitor all materials shared by users or third parties, it retains the right—but not the obligation—to remove any content it deems inappropriate, misleading, or harmful to the community. Your access to third-party content is entirely at your own discretion and risk, and some materials may not be suitable for all audiences.
User-Generated Materials
You retain ownership of all files, text, images, and other data (“User Content”) that you upload or transmit through our Services. By providing such materials, you confirm that you own or are authorized to distribute the content and that it does not infringe upon the intellectual property, privacy, or publicity rights of others.
While BestResume.ai does not claim ownership of your User Content, you grant the Company a limited, non-exclusive license to store, display, and process it for the purpose of operating and improving the Service.
BestResume.ai assumes no liability for any modifications you make to your content or for any outcomes arising from its use. Your responsibility extends to ensuring that the material you share complies with all applicable laws and these Terms.
Liability Protection and User Responsibility
You agree to protect, compensate, and hold BestResume.ai, along with its team members, executives, affiliates, agents, and partners, harmless from any claims, damages, expenses, losses, or legal costs (including reasonable attorney's fees) arising from or related to:
- • your access to or use of the Website and Services
- • the content, data, or materials you submit
- • any violation of these Terms
- • any harm or rights infringement caused by your actions
This obligation to indemnify applies even if any such claim is based on the alleged negligence or conduct of the indemnified parties. You accept full responsibility for ensuring your actions and uploaded materials comply with all laws and this Agreement.
Warranty Disclaimer
Your use of BestResume.ai and its related Services is solely at your own risk. The platform, tools, and all included materials are provided strictly on an “as is” and “as available” basis. BestResume.ai expressly rejects all forms of warranties – whether express, implied, or statutory – including, but not limited to, warranties of merchantability, suitability for a particular purpose, performance, or non-infringement.
We do not warrant or promise that:
- • The Services will satisfy your particular requirements or objectives
- • The Website will remain continuously available, error-free, or free from interruptions
- • Any outcomes, insights, or materials derived from the platform will be precise, beneficial, or reliable
- • Any products, digital assets, or information obtained through the Service will align with your expectations or intended use
You understand and agree that all risks associated with the use of our Website and Services remain solely your responsibility.
Limitation of Liability
To the maximum extent permitted by applicable law, you acknowledge that BestResume.ai shall not be responsible for any indirect, incidental, consequential, or punitive damages, nor for any loss of profit, revenue, reputation, or stored data. This limitation includes, without restriction, damages arising from:
- • Your use or inability to use the Website or its Services
- • Unauthorized intrusion or access to your personal data or transmissions
- • Misconduct, statements, or actions by third parties on or through the platform
- • Any other event or situation connected to your use of our Services
This limitation applies regardless of the legal foundation of the claim – whether contractual, tort-based, or due to negligence – and even if BestResume.ai was previously informed of the potential for such damages.
Service Interruptions and Data Protection
BestResume.ai does not guarantee uninterrupted, flawless, or error-free operation of the Website or Services. Given the nature of digital systems, delays, technical issues, or disruptions may occur from time to time. You agree that the Company bears no responsibility for slow performance, temporary outages, maintenance downtime, or any complete or partial suspension of the Service.
Interruptions or technical problems may arise due to:
- • Routine maintenance, system upgrades, or scheduled improvements
- • Emergency troubleshooting or unforeseen software errors
- • Hardware or server breakdowns
- • Compliance with governmental or regulatory requirements
- • Internal policy updates or business-related decisions
- • Cyberattacks, unauthorized system breaches, or security threats
- • Natural events, power failures, or other force majeure conditions beyond our control
Additionally, BestResume.ai makes no guarantee that your stored files, documents, or generated content will remain permanently available or retrievable. You are solely responsible for maintaining your own backups and securing your materials externally.
Refund and Feedback Policy
We stand by the quality of our products, and your satisfaction is important to us. If you purchased directly through our website and are not completely happy with your purchase, you're welcome to request a refund within 30 days. Simply send us an email along with your receipt.
Please be aware that the refund amount may be prorated depending on the extent to which the product has been used, as part of our efforts to ensure fair usage. Your input matters – feel free to share your feedback so we can continue improving our products and services.
Term Duration and Termination Provisions
These Terms and Conditions shall remain active and enforceable until ended either by you or by BestResume.ai.
You acknowledge and agree that BestResume.ai, at its sole discretion, may suspend or terminate this Agreement at any time, with or without prior notice or explanation. If you violate any clause or policy outlined in these Terms, the Company reserves the right to immediately revoke your access without advance warning.
You may also terminate this Agreement voluntarily by contacting BestResume.ai with your intent to close your account and by ceasing all use of the Website and Services.
Upon termination, all rights granted to you under these Terms will expire, and your access to the platform and related resources will end. Termination does not limit BestResume.ai's ability to pursue any remedies available under law or enforce obligations incurred prior to or during the term of this Agreement.
Complete Agreement
These Terms constitute the sole and comprehensive agreement between you and BestResume.ai concerning your use of the Website and Services. They replace all previous communications, discussions, proposals, or agreements – whether written, verbal, or electronic – regarding the same subject matter.
Certain tools, products, or services provided by BestResume.ai may require you to agree to additional terms or usage policies. Such supplemental conditions will be presented at the time of access or purchase and shall apply alongside these Terms.
General Provisions
If any section of these Terms is found to be invalid or unenforceable, the remaining clauses shall remain fully effective and enforceable. BestResume.ai retains the right to amend, correct, or update these Terms whenever necessary. Any updates become binding once published on the Website, and continued use of our Services indicates your acceptance of the latest version.
Payment, Billing, and Security
All transactions conducted through BestResume.ai are processed through reliable, industry-certified payment systems. Subscription-based services can only be activated through our secure payment gateway.
SSL Security: BestResume.ai does not store or retain credit card, debit card, or banking details on its servers. Sensitive payment information is encrypted using Secure Socket Layer (SSL) technology during transmission, and additional encryption layers and protective measures are implemented to safeguard your financial and personal data from unauthorized access or misuse.
Updates to These Terms
BestResume.ai reserves the exclusive right to modify, update, or replace these Terms and Conditions at any time. In the event of substantial revisions, reasonable efforts will be made to inform users prior to the new Terms becoming effective. Determining whether a change is “material” will be at the sole discretion of BestResume.ai.
By continuing to use the Website or Services after such modifications are enacted, you automatically agree to the revised Terms. If you disagree with any updates, you must discontinue all use of the Services immediately.
Contact Information
If you have any questions, feedback, or concerns regarding these Terms and Conditions, please reach out to our support team. We welcome your inquiries and will respond as promptly as possible.
Legal Inquiries
Email: legal@bestresume.ai
Response Time: 5-7 business days
General Support
Email: support@bestresume.ai
Response Time: 24-48 hours
These Terms and Conditions govern your use of BestResume.ai services.